Status of the terms and conditions: 02 January 2026

S. Devic & M. Kalt – LikesAndMore GbR, Lupinenweg 3, 63075 Offenbach am Main, Germany

Contact: | Support hours: Mon–Sun 08:00–24:00, including public holidays

1. Scope

1.1 The following General Terms and Conditions apply to all contracts and other services between S. Devic & M. Kalt – LikesAndMore GbR, Lupinenweg 3, 63075 Offenbach am Main, Hesse, Germany – hereinafter referred to as the “Seller” – and a consumer/ entrepreneur, in the version valid at the time of the order.

1.2 These GTC apply to all contracts between LikesAndMore GbR (Seller) and consumers/entrepreneurs (Customer) for transmitted social media services and/or content and design creation.

1.3 Consumer: Natural person for non-commercial purposes. Entrepreneur: Commercial/legal entities.

1.4 German law applies (excluding the UN Convention on Contracts for the International Sale of Goods); mandatory local consumer protection regulations of other countries shall only apply insofar as they deviate from German law and are mandatory for consumers.

1.5 Place of jurisdiction for entrepreneurs: Offenbach am Main, Hesse, Germany.

1.6 Any deviating terms and conditions of purchase of the customer shall be invalid without written consent.

2. Subject matter of the contract & requirements

2.1 Subject matter: Provision of digital services (followers, likes, views, etc. / and other interactions) for social media profiles/posts on social networks (Instagram, TikTok, Facebook, YouTube, etc.) via third-party providers, including those from third countries – as well as the creation of designs (logos, infographics, product images) and content (social media bios, post texts, blog posts) for social media profiles/posts and websites. Design/content services are provided after the customer has approved the drafts.

2.2. All services relating to fans and reactions are services brokered by the seller and do not constitute a sale of (own) fans and/or reactions. Therefore, the seller has no control over the accounts of users who interact with the customer’s social media profile as a result of the brokered service, nor is the seller in contact with them. For this reason, services that have already been brokered cannot be reversed or removed by the seller, see §7 Right of withdrawal – Reasons for the premature expiry of your right of withdrawal below.

2.3 No guarantee of organic growth beyond the ordered quantity.

2.4 Unless otherwise agreed in writing, the fans and interactions provided come from international profiles and may originate from up to 90% from one country. They do not represent a cross-section of the world’s population in terms of nationality, gender, and age. Inactivity of individual profiles after referral cannot be ruled out.

2.5 Goal: Increase account attractiveness; attrition possible.

2.6 Requirements (one-time):

2.7 Design & Content Creation

a) The Customer grants the Seller a simple, non-exclusive right of use for the templates/data provided for the creation process.

b) The Seller shall create a draft based on the Customer’s briefing.

c) Revisions: At the time of ordering, the Customer selects the desired number of drafts and revisions. Any changes exceeding the ordered package are subject to additional charges (prices available on request). For texts/content, one free fine-tuning (up to 10% word change / style & tone adjustment) is included.

d) Acceptance: By approving the final version, the Customer confirms that the design/content meets their requirements. Subsequent objections are excluded, except within the scope of Section 6.1 (‘Brand-Plus-Guarantee).

e) Created logos/content will be transmitted to the Customer in digital form, e.g., as PNG, SVG, or PDF files; JPG files are also available upon request. The number and type of file formats are selected by the Customer at the time of ordering.

f) Attribution: Businesses (B2B) agree to credit logos/designs used for commercial purposes with “Design: likesandmore.de” (link optional). For consumers (B2C), there is no obligation for attribution (link optional). The Seller does not explicitly request this; voluntary attribution is merely desirable and does not form part of the contract.

2.8 Usage Rights and Consequences of Withdrawal regarding Design & Content Creation

a) The usage rights for logos, brand kits/brandings, infographics, and content created by the Seller (blog posts, social media bios/posts) shall only transfer to the Customer upon full payment and customer approval of the final version.

b) Until such time, drafts remain the property of the Seller and may not be used (even if watermarked).

c) In the event of unauthorized use or payment reversals (chargebacks), all usage rights shall expire irrevocably. In such cases, the Seller reserves the right to issue cease-and-desist letters.

d) The Seller points out that computer-aided processes (AI) may be used in the creation of these designs. According to the current legal situation, purely computer-generated content does not give rise to copyright in the traditional sense. The right of use granted to the Buyer remains unaffected by this; however, trademark exclusivity or protection against imitation by third parties cannot be guaranteed.

The detailed examination for compatibility with third-party rights, as well as the formal application and registration as a figurative mark (e.g., with the DPMA), are the sole responsibility of the Customer and are not part of the Seller’s service. For intended use under trademark law, the Seller recommends an independent legal review by a specialized attorney.

3. Order process & conclusion of contract

3.1 Offer from the customer to the seller: The presentation of the services offered in the seller’s online shop (www.likesandmore.de) does not constitute a legally binding contractual offer by the seller, but is merely a non-binding invitation to the customer to order services. By ordering the desired service, the customer submits a binding offer to conclude a purchase contract.

3.2 Acceptance of the offer by the seller:

a) The offer is not accepted by the seller’s automated order confirmation or by the customer’s payment, but by the seller’s acceptance of the offer in writing or in text form (e.g., email) or by performing the ordered service(s) within ten days of the order date. If the deadline expires without result, the offer shall be deemed rejected.

b) Furthermore, the seller expressly reserves the right to reject individual orders or individual order items or offers from the customer if the customer requests special agreements as described in §2.6 of these GTC or if the social media account/content falls under the exclusion of the seller’s service (see §7.2 of these GTC).

c) The payment made by the customer for the rejected order will be refunded in full via the payment method chosen by the customer.

3.3 Order process leading to the customer’s offer to the seller

Upon receipt of an order in our online shop, the following provisions apply: The customer submits a binding contractual offer by successfully completing the order procedure provided in our online shop. The order is placed in the following steps:

  • Select the desired service(s),
  • Add the products by clicking on the corresponding button (e.g., “Add to cart,” “Add to shopping bag,” or similar),
  • Check the information in the shopping cart,
  • Calling up the order overview by clicking on the corresponding button (e.g., “Proceed to checkout,” “Proceed to payment,” “To the order overview,” or similar), entering/checking your address and contact details, selecting the payment method, confirming the terms and conditions and cancellation policy,
  • completing the order by clicking on the “Buy now” button. This constitutes your binding order or contractual offer.

We will immediately confirm receipt of the order by means of an automatically generated email (order confirmation).

3.4 Information on the ordering process:

a) Input errors can be corrected using the usual keyboard, mouse, and browser functions (e.g., the browser’s “Back” button). They can also be corrected by canceling the order process prematurely, closing the browser window, and repeating the process.

b) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is carried out by email, partly automatically. The customer must therefore ensure that the email address provided to the seller is correct, that the receipt of emails is technically ensured and, in particular, that it is not prevented by spam filters.

c) Minors: Parental consent required. Third-party accounts: Only with the consent of the profile owner.

d) By completing the order process by clicking on “buy now” (or similar), the customer confirms that the seller may contact the customer within the scope of order processing—i.e., after the order has been placed—using the contact details provided by the customer.

3.5 Storage of the contract text: Before completing the order, the terms and conditions, cancellation policy, and order data can be viewed and printed/saved on the website. After placing the order, the order confirmation is sent by email with the invoice attached and a link to the terms and conditions. With a customer account in our shop, the order history can be viewed and invoices can be downloaded.

4. Prices and Payments

4.1 Prices: The prices quoted include statutory sales tax and other price components. The prices for the services provided by the seller are displayed on the respective product pages. There are no shipping costs.

4.2 Hidden costs:

a) If the customer provides the seller with a link when placing an order which incurs costs for the seller, the customer shall bear these costs. Until these costs have been settled, the seller reserves the right to withhold the ordered service.

b) There are no hidden costs on the part of the seller. All costs incurred are displayed to the customer on the seller’s website before the order is placed.

4.3 Payment methods: “Prepayment” (bank transfer), “Instant transfer” (Pay by Bank), debit and credit cards (details on the shop page). No seller fees.

4.4 Right of retention: Pursuant to Section 273 of the German Civil Code (BGB), the seller has a right of retention over the service ordered by the customer as long as the customer has not paid in advance.

4.5 Money-back guarantee and refund:

a) If a transmission of social media marketing services does not begin within ten days of the order date, the purchase price will be refunded in full via the original payment method. This does not apply in cases where the customer provides an incorrect URL, deletes their social media account or the ordered content, sets the account to “private” during order processing, changes the account name, does not make the necessary profile settings (in accordance with 2.6 of these GTC) – provided this was indicated on the product page – or removes fans and/or reactions during the transmission process, thereby preventing proper processing.

b) If the customer wishes to terminate the brokered service prematurely, the seller will then check to what extent termination is still possible – smaller order quantities can usually be brokered quickly. If termination is no longer possible, the seller is not obliged to provide a refund. If the termination of the service is successful, the seller will provide the customer with an appropriate partial refund of the purchase price via the payment method selected by the customer when placing the order.

4.6 Money-Back Guarantee for Logo Design & Creation of Infographics

a) In tIn the event of dissatisfaction with the first draft, we will refund the full purchase price at the customer’s request. Upon refund, any usage rights that may have already been granted shall expire automatically and irrevocably. The money-back guarantee shall no longer apply from the second draft onwards.

b) The drafts remain the intellectual property of the Seller and may not be further used by the Customer in any way (including in modified form or as a template for third parties).

c) In the event of unauthorized use or payment reversals (chargebacks), all usage rights shall expire irrevocably. In such cases, the Seller reserves the right to issue cease-and-desist letters (Abmahnungen).

4.7 Content Creation (Blog Posts, Social Media Bios/Posts, etc.): There is no money-back guarantee for content drafts – the final text will correspond to the briefing or will be fine-tuned (see Section 2.7 c)).

5. Delivery & warranty for social media marketing services

5.1 Delivery time: Product-specific (max. 10 business days). Business days are Monday to Friday (excluding public holidays). Delivery times for design and content services (drafts & final versions) are subject to the condition that the customer responds promptly (max. 1 business day) to revision requests and approvals. Delays caused by late customer feedback shall extend the delivery period accordingly.

5.2 Overdelivery of up to 30% possible.

5.3 Warranty: 30 days free of loss (longer if specified); subsequent delivery in case of short delivery (automatically possible, no claim in case of customer fault: deletion/blocking of followers or profiles that have interacted, private setting, parallel order from third-party provider, network updates). The customer is not entitled to automatic subsequent delivery, as it is unreasonable to expect the seller to check all customers’ social media accounts on a daily basis. In cases of short deliveries or losses in the order quantity, the customer must contact the seller by email at .

5.4 Proof of delivery: by means of screenshots and extracts from so-called tracking tools (statistical analysis software for the respective social networks), which record the so-called counter reading of fans or reactions on the customer’s social media account or on their post pages. The screenshots are taken before and after the placement. By agreeing to these General Terms and Conditions, the customer expressly accepts these two methods of proof (screenshots, tracking tool printouts).

6. Warranty for design & content

6.1 ‘Brand-Plus-Guarantee’ for Logo Designs

a) The Seller grants an exclusive ‘Brand-Plus-Guarantee’: Should a trademark attorney commissioned by the Customer recommend optimizations regarding trademark eligibility in writing within 4 weeks of the final order confirmation, the Seller shall carry out these optimizations free of charge.

b) Requirements:

  • Submission of the reasoned written statement from the attorney.
  • Optimization (draft) will be provided within 3 business days after receipt of the statement.

c) Exclusion: This guarantee only covers design adjustments. No liability is assumed for the actual trademark registration or for any attorney fees (Section 7.1).

6.2 Defects: Defects in designs/logos (e.g., defective files, incorrect format) and in content texts (e.g., missing sections, spelling errors) must be reported in writing within 7 days of delivery. After this period, designs and content shall be deemed to have been fully approved and free of defects.

6.3 No warranty for: Subjective design ideas, lack of third-party rights to the templates, use outside of agreed channels.

6.4 Changes due to customer requests or platform/website updates: Changes based on customer requests (e.g., color/layout changes after approval) and adjustments due to updates to social media platforms (e.g., Instagram layout changes, TikTok font updates) or website CMS updates (e.g., WordPress theme updates, CSS changes by hosting providers) do not constitute a defect. Designs/content that were correct at the time of delivery will not be reworked if platforms subsequently change their layout/design guidelines or website systems change their display.

6.5 No guarantee for SEO, reach, or growth success: Created texts, blog posts, social media posts, and social media services (followers, likes, views etc.) serve to provide content or followers and/or social media interactions. The seller does not guarantee search engine optimization (SEO), increased reach, organic growth, rankings, traffic growth, or comparable success. Such results depend on factors beyond the seller’s control (search algorithms, platform updates/algorithms, competition, customer profile optimization, attrition rates).

7. Liability & Exclusions

7.1 The seller accepts no liability for: order quantity, consequential damages, third-party legal relationships, platform sanctions, availability. Risk borne by the customer.

a) No guarantee for growth beyond the ordered quantity; therefore no liability for consequential damages.

b) The services provided are exclusively for marketing and increasing reach. The customer explicitly confirms that they will not obtain any financial advantages or gifts through deception. The seller expressly distances itself from any fraudulent intentions.

c) Insofar as the seller’s liability is excluded or limited, this also applies to the personal liability of shareholders, managing directors, employees, vicarious agents, and other representatives of the seller.

7.2 Exclusions: The provision of our services is excluded for the following content of the customer’s social media accounts/websites: Illegal/violence, extremism/racism, pornography/FSK18, politics, financial products, gambling/MLM, competitions. Religious: Subject to review. Right of refusal reserved.

a) USA: We do not broker or provide any services to customers with a residence, billing address, or company headquarters in the United States of America (USA) or its associated territories.

b) Logo/design and content exclusions: Logos/designs and texts/content that violate trademark law, copyright law, competition law, or applicable law, or that imitate existing works, will not be created. The seller does not actively check for third-party rights—the risk lies with the customer.

7.3 Force majeure:

a) The Seller shall be exempt from the obligation to perform in the event of force majeure for which the Seller is not responsible, in particular platform blocks, network disruptions, social network updates, official measures, or comparable events affecting social media services, as well as server failures, cyberattacks, or data loss caused by third parties.

b) This applies in particular to the 2-year restoration service for logos/graphics. The obligation to perform shall be suspended for the duration of the disruption plus a reasonable period of time. The Seller shall not be liable for the loss of logo/graphic data due to force majeure.

7.4 Exclusions regarding lnk.bio for bio creation

a) Indemnification: No influence on lnk.bio technical infrastructure. Liability for permanent GDPR compliance is excluded if lnk.bio changes its standards.

b) Obligations: Customer must check lnk.bio terms themselves.

c) Text blocks: Non-binding service without legal guarantee.

d) Costs: All subscription costs for lnk.bio are borne by the customer.

8. Right of withdrawal (consumers)

There is no right of withdrawal for personalized digital services (logo design, creation of infographics and content based on a briefing, social media marketing services) in accordance with Section 312g (2) No. 9 of the German Civil Code (BGB). The 14-day right of withdrawal expires upon commencement of performance, as this involves the delivery of digital content not stored on a physical data carrier. To comply with the withdrawal period, it is sufficient for the consumer to send the seller a declaration by email to before the expiry of the withdrawal period and before the order is executed.

9. Dispute resolution

S. Devic & M. Kalt – LikesAndMore GbR is not obliged and not willing to participate in dispute resolution proceedings. Competent authority: Universalschlichtungsstelle des Zentrums für Schlichtung e.V. (‘Universal Arbitration Board of the Center for Arbitration e.V.‘), Straßburger Straße 8, 77694 Kehl, Germany (www.verbraucher-schlichter.de). Contact: Phone: +49 7851 795 79 40 | Fax: +49 7851 795 79 41 | | Seller contact:

10. Data protection

The seller collects, processes, and uses the customer’s personal data exclusively for order processing, invoicing, and internal analysis. In order to provide services, order data (in particular public profile URLs, desired fan/interaction volumes) is passed on to third-party providers, some of which are located in third countries (Art. 6 (1) (b) GDPR). Payment data is sent to payment service providers. For the complete privacy policy, see likesandmore.de/en/privacy-policy/

11. Final provisions

11.1 German law (principle of favorability for consumers).

11.2 Ineffectiveness – Severability clause: Should individual provisions of these General Terms and Conditions be or become ineffective or void, the effectiveness of the remaining provisions shall remain unaffected. The parties undertake to replace the ineffective provision with an effective provision that comes as close as possible to the original economic purpose. The same applies if these General Terms and Conditions contain a loophole.