Terms and Conditions as of: September 18, 2026

KD Solutions OHG, Ladenburger Straße 12a, 69198 Schriesheim, Germany

Contact: | Support hours: Mon–Sun 08:00–24:00 CET, including public holidays.

1. Scope

1.1 The following General Terms and Conditions apply to all contracts and other services between KD Solutions OHG, Ladenburger Straße 12a, 69198 Schriesheim, Baden-Württemberg, Germany – hereinafter referred to as “Seller” – and a consumer/entrepreneur, in their version valid at the time of the order.

1.2 These Terms and Conditions apply to all contracts between KD Solutions OHG (Seller) and consumers/entrepreneurs (Customer) concerning mediated social media services and/or content and design creation.

1.3 Consumer: Natural person acting for non-commercial purposes. Entrepreneur: Commercial/legal entities.

1.4 German law applies (excluding the UN Convention on Contracts for the International Sale of Goods – CISG); mandatory local consumer protection rules of other countries apply only to the extent that they deviate from German law and are mandatory for consumers.

1.5 Place of jurisdiction for entrepreneurs: Mannheim, Germany.

1.6 Divergent purchasing terms of the Customer are ineffective without text-form consent.​

2. Subject Matter of the Contract & Prerequisites

2.1 Subject matter: Mediation of digital services (followers, likes, views, etc. / and further interactions) for social media profiles/posts in social networks (Instagram, TikTok, Facebook, YouTube, etc.) via third-party providers, including from third countries – as well as creation of designs (logos, infographics, product images) and content creation (social media bios, post texts, blog posts) for social media profiles/posts and websites. Design/content services are performed after customer approval of the drafts.

2.2. All services concerning fans and reactions are services mediated by the Seller and not a sale of (own) fans and/or reactions/interactions. Therefore, the Seller has neither control over the accounts of users who interact with the customer’s social media profile as a result of the mediated service, nor is the Seller in contact with them. For this reason, already mediated services cannot be undone or removed by the Seller, cf. hereinafter Section 7 Right of Withdrawal – Reasons for the Early Expiration of Your Right of Withdrawal.

2.3 No guarantee for organic growth beyond the ordered quantity.

2.4 The mediated fans and interactions originate from international profiles, unless otherwise agreed in text form – and can come up to 90% from a single country. They do not represent a representative cross-section of the global population; this applies to nationality, gender, and age. Inactivity of individual profiles after mediation cannot be ruled out.

2.5 Objective of the Seller’s services: Increase in account attractiveness and reach; drop/unfollow/loss possible.​

2.6 Prerequisites (one-time):

2.7 Design & Content Creation

a) The Customer grants the Seller a simple, non-exclusive right of use to transmitted templates/data for the creation.

b) The Seller creates a draft based on the customer briefing.

c) Changes: The Customer selects the desired number of drafts and revisions upon ordering. Changes exceeding the ordered package are subject to a fee (prices upon request). For texts/content, free fine-tuning (up to 10% word change/style & tone adjustment) is included.

d) Acceptance: By approving the final version, the Customer confirms that the design/content meets their requirements. Later objections are excluded, except within the scope of Section 6.1 (“Brand Plus Guarantee”).

e) Created logos/content are transmitted to the Customer in digital form, e.g., as PNG/SVG/PDF file, upon customer request also as JPG file. Number and type of file formats are selected by the Customer upon ordering.

f) Credit / Attribution: Entrepreneurs (B2B) undertake to mark logos/designs with “Design: likesandmore.de” upon commercial use (link optional). For consumers (B2C), there is no obligation to provide attribution “Design: likesandmore.de” (link optional). The Seller does not request this; voluntary attribution is merely desirable and not part of the contract.

2.8 Rights of Use and Consequences of Withdrawal regarding Design & Content Creation

a) Rights of use for logos, brand kits/brandings, infographics, and content created by the Seller (blog posts, social media bios/posts) pass to the Customer only after full payment and customer approval of the final version.

b) Drafts remain the intellectual property of the Seller until then and may not be used (not even with a watermark).

c) In the event of unauthorized use or payment chargebacks, all rights of use expire irrevocably. The Seller reserves the right to issue warnings in such cases.

d) The Seller points out that computer-aided procedures (AI) may be used in the creation of these designs. According to current legal provisions, no copyright in the classical sense arises for purely computer-generated content. The right of use granted to the Customer remains unaffected by this, but trademark exclusivity or protection against imitation by third parties cannot be guaranteed.

The detailed check for compatibility with third-party rights as well as formal registration and filing as a figurative trademark (e.g., with the DPMA) are exclusively the Customer’s responsibility and are not part of the Seller’s service. The Seller recommends an independent legal review by a specialized attorney if intended trademark use is planned.

3. Ordering Process & Conclusion of Contract

3.1 Offer by the Customer to the Seller: The presentation of the mediable services in the Seller’s online shop (www.likesandmore.de) does not constitute a legally binding contract offer by the Seller, but is merely a non-binding invitation to the Customer to order services. By ordering the desired service, the Customer submits a binding offer to conclude a purchase/service contract.

3.2 Acceptance of Offer by the Seller:

a) Acceptance of the offer occurs neither through the automated order confirmation of the Seller nor through the payment by the Customer, but through an acceptance of the offer in writing or in text form (e.g., email) from the Seller or by execution of the ordered service(s) within ten days after the order date. After fruitless expiration of the period, the offer is deemed rejected.

b) Furthermore, the Seller expressly reserves the right to reject individual orders or individual order items or offers from the Customer if the Customer, as described under Section 2.6 of these Terms and Conditions, requests special arrangements or the social media account/content falls under the exclusion of the Seller’s service (see Section 7.2 of these Terms and Conditions).

c) The payment made by the Customer for the rejected order will be refunded in full via the payment method chosen by the Customer upon payment.

3.3 Ordering process leading to the Customer’s offer to the Seller:

When an order is received in our online shop, the following rules apply: The Customer submits a binding contract offer by successfully completing the ordering procedure provided in our online shop. The order is placed through the following steps:

  • Selection of the desired service(s),
  • Adding the products by clicking the corresponding button (e.g., “Add to cart”, “Add to shopping bag” or similar),
  • Reviewing the entries in the shopping cart,
  • Accessing the order summary by clicking the corresponding button (e.g., “Proceed to checkout”, “Proceed to payment”, “To order summary” or similar),
  • Entering/reviewing address and contact details, selection of payment method, confirmation of Terms and Conditions and cancellation policy,
  • Completion of the order by clicking the “Buy now” button. This constitutes your binding order or contract offer.

We confirm receipt of the order immediately by an automatically generated email (order confirmation).

3.4 Notes on the ordering process:

a) Input errors can be corrected using the usual keyboard, mouse, and browser functions (e.g., browser back button). You can also correct them by canceling the ordering process prematurely, closing the browser window, and repeating the process.

b) Order processing and transmission of all information required in connection with the conclusion of the contract are carried out partly automated via email. The Customer must therefore ensure that the email address stored by the Customer with the Seller is accurate, that receipt of emails is technically ensured and, in particular, not prevented by spam filters.

c) Minors: Confirmation of parental consent required. Orders placed by customers for third-party accounts: Consent of the profile owner required.

d) By completing the order process by clicking “Buy now” (or similar), the Customer confirms that the Seller may contact the Customer within the scope of order processing – i.e., after the order – using the contact details provided by the Customer.

3.5 Storage of contract text: Before completing the order, Terms and Conditions, cancellation policy, and order data can be viewed and printed/saved on the website. After ordering, the order confirmation is sent by email with an invoice attached and a link to the Terms and Conditions. With a customer account in our shop, the order history can be viewed and invoices downloaded.

4. Prices & Payment

4.1 Prices
The stated prices include statutory value-added tax and other price components. The prices for the services mediated by the Seller are displayed on the respective product pages. Shipping costs do not apply.

4.2 Hidden costs

a) If the Customer provides the Seller with a link during the order whose retrieval incurs costs for the Seller, the Customer shall bear these costs. Until settlement of these costs, the Seller reserves a right of retention for the ordered service.

b) There are no hidden costs on the part of the Seller. All incurred costs are displayed to the Customer on the Seller’s website before ordering.

4.3 Payment methods: The following payment methods are available:

    • Advance payment (bank transfer)
    • Sofort-Banking, Giropay, iDEAL (via Mollie B.V.)
    • Debit / credit card (via Nomu Pay Limited)
    • Credit top-up via PayPal (via Copecart GmbH)

Details and any provider-specific terms can be viewed during the ordering process or on the shop page. No additional fees are charged by the Seller.

4.4 Right of retention: The Seller has a right of retention pursuant to § 273 German Civil Code (BGB) regarding the service ordered by the Customer as long as the Customer has not paid in advance.

4.5 Money-back guarantee and payment refund

a) If the mediation of social media marketing services does not start within ten days after the order date, the purchase price will be refunded in full via the originally used payment method. Excluded hereof are cases in which the Customer provides a wrong URL, deletes their social media account or the ordered content, sets the account to “private” during order processing, changes the account name, fails to perform required profile settings (pursuant to Section 2.6 of these Terms and Conditions) – insofar as this was pointed out on the product page – or removes fans and/thus reactions during the mediation and thereby prevents proper processing.

b) Should the Customer request early cancellation of the commissioned mediation service, the Seller will check whether and to what extent cancellation is still possible. Due to automated campaign and network processes, the mediation may already have taken place largely or completely before the cancellation becomes technically effective.
If cancellation is no longer possible or the commissioned mediation service has been fully provided up to the technically effective cancellation, there is no entitlement to a refund. If cancellation is successful before full provision, the Seller shall refund the non-provided part of the purchase price to the Customer in an appropriate manner via the payment method chosen by the Customer upon ordering. Statutory rights of the Customer, in particular an existing right of withdrawal, remain unaffected.

4.6 Money-back guarantee for logo design & creation of infographics

a) In case of dissatisfaction with the first draft, we refund the full purchase price upon customer request. With the refund, all rights of use that may have been granted expire automatically and irrevocably. From the 2nd draft onwards, the money-back guarantee no longer applies.

b) The drafts remain the intellectual property of the Seller and may not be further used by the Customer in any way (not even in modified form or as a template for third parties).

c) In the event of unauthorized use or payment chargebacks, all rights of use expire irrevocably. The Seller reserves the right to issue warnings in such cases.

4.7 Content creation (blog posts, social media bios/posts, etc.): No money-back guarantee for content drafts – the final text corresponds to the briefing or is fine-tuned (see Section 2.7 c)).

5. Delivery & Warranty for Social Media Marketing Services

5.1 Delivery time: Product-specific (max. 10 working days). Working days are Monday through Friday (public holidays excluded). Delivery times for design and content services (drafts & final versions) presuppose that the Customer responds promptly (max. 1 working day) to correction requests and approvals. Delays due to delayed customer feedback extend the delivery period accordingly.

5.2 Overdelivery up to 30% possible.

5.3 Warranty: 30 days drop-free (longer if specified); subsequent delivery in case of underdelivery (automatically possible, no claim in case of customer fault: deletion / blocking of followers or profiles that have interacted, private setting, third-party parallel order, network updates). The Customer has no claim to automatic subsequent delivery, as it is unreasonable for the Seller to check all social media accounts of all customers daily. In cases of underdelivery or drop in order quantity, the Customer must contact the Seller by email at . The target value is deemed to be the number of followers / interactions at the time of the order plus the ordered quantity. The subsequent delivery guarantee applies only if this target value is undershot.

5.4 Proof of delivery: by means of screenshots and extracts from so-called tracking tools (statistical analysis software for the respective social networks) that record the counter reading of fans or reactions on the Customer’s social media account or on their post pages. Screenshots are taken before and after the mediation. By agreeing to these General Terms and Conditions, the Customer expressly accepts these two verification methods (screenshots, tracking tool printouts).

6. Warranty for Design & Content

6.1 Brand Plus Guarantee for Logo Designs

a) The Seller grants an exclusive “Brand Plus Guarantee”: Should a trademark attorney commissioned by the Customer recommend optimizations for trademark capability in writing within 4 weeks after final order confirmation, the Seller will carry these out free of charge.

b) Prerequisites:

  • Submission of reasoned written statement
  • Optimization (draft) within 3 working days after receipt

c) Exclusion: Design adjustments only. No liability for trademark registration or legal fees (Section 7.1).

6.2 Defects:

a) For entrepreneurs (B2B) applies: The Customer shall inspect provided designs, logos, infographics, and content texts for obvious defects immediately upon hand-over or provision and report such defects, in particular defective files, unusable or non-contractual file formats, significant deviations from the briefing, or incomplete contents, in writing within seven days. If no notice is given within this period, recognizable defects can no longer be considered, to the extent legally permissible. Hidden defects must be reported immediately after their discovery. Mandatory statutory defect rights, in particular in the case of fraudulently concealed defects, remain unaffected.

b) For consumers (B2C), statutory warranty rights apply (§ 437 et seq. BGB or corresponding statutory defect rights for services). Statutory limitation and inspection periods remain unrestrictedly unaffected for consumers.

6.3 No warranty for: Subjective design preferences, lack of third-party legal freedom of templates, use outside agreed channels.

6.4 Changes due to customer wishes or platform/website updates: Changes based on customer wishes (e.g., color/layout changes after approval), as well as adjustments due to updates of social media platforms (e.g., Instagram layout changes, TikTok font updates) or website CMS updates (e.g., WordPress theme updates, CSS changes by hosting provider) do not constitute a defect. Designs/contents that were correct upon handover will not be reworked if platforms subsequently change their layout/design guidelines or website systems change their representation.

6.5 No guarantee for SEO, reach, or growth successes: Created texts, blog posts, social media posts as well as mediated social media services (followers, likes, views, etc.) serve the provision of content or the mediation of followers and/or interactions. The Seller assumes no guarantee for search engine optimization (SEO), reach increase, organic growth, rankings, traffic increases, or comparable successes. Such results depend on factors outside the Seller’s control (search algorithms, platform updates/algorithms, competition, customer profile optimization, unfollow/drop rates).

7. Liability & Exclusions

7.1 The Seller assumes no liability for: Order quantity, consequential damages, third-party legal relationships, platform sanctions, availability. Risk lies with the Customer.

a) No guarantee for growth beyond the ordered quantity; therefore no liability for consequential damages.

b) The mediated services serve exclusively marketing and reach increase. The Customer explicitly confirms not to obtain financial advantages or gifts through deception. The Seller explicitly distances from fraudulent intent.

c) Insofar as the Seller’s liability is excluded or limited, this also applies to the personal liability of shareholders, managing directors, employees, vicarious agents, and other representatives of the Seller.

d) Unaffected by the above limitations of liability remain claims of the Customer arising from injury to life, body, health, as well as for damages based on an intentional or grossly negligent breach of duty by the Seller.

7.2 Exclusions: Mediation of our service is excluded for the following content of the Customer’s social media accounts / internet appearances: Illegal/violence, extremism/racism, pornography/FSK18, politics, financial products, gambling/MLM, sweepstakes. Religious: After review. Right of refusal reserved.​

a) USA: Furthermore, the Seller does not mediate or render services for customers with residence, billing address, or company headquarters in the United States of America (USA) or associated territories.

b) Logos/Designs & Content exclusions: Logos/designs and texts/content that violate trademark law, copyright law, competition law, or applicable law, or imitate existing works, will not be created. The Seller does not actively check for third-party rights – risk lies with the Customer.

7.3 Force majeure:

a) The Seller is released from performance in case of non-culpable force majeure, in particular platform bans, network disruptions, updates of social networks, official measures, or comparable events regarding social media services as well as server failures, cyberattacks, or data loss caused by third parties.

b) This applies in particular to the 2-year recovery of logos/graphics. Performance obligation is suspended for the duration of the disruption plus a reasonable period. The Seller is not liable for data loss of logos/graphics due to force majeure.

7.4 Exclusions regarding lnk.bio for bio creation

a) Release from liability for changes by lnk.bio: The Seller recommends the use of lnk.bio as a link-in-bio tool and provides optimization services for this purpose. The Seller uses third-party provider lnk.bio for the bio link setup and has no influence on the technical infrastructure, server locations, or any changes in the business practices or data protection provisions of lnk.bio. Liability for ongoing GDPR compliance of the third-party provider is excluded if lnk.bio changes its assurances or technical standards after setup.

b) Customer obligations: The Customer undertakes to check the current terms of service and data protection conditions of lnk.bio before use.

c) Text module as service without guarantee: The creation of text modules for lnk.bio (e.g., data protection sections, legal notice links) is a non-binding service of the Seller without legal guarantee. This is explicitly no legal advice. The Seller assumes no warranty for completeness, timeliness, or legal security of this text. Final review and integration into the own privacy policy is solely the Customer’s responsibility. Liability for legal consequential damages (e.g., warning letters) is excluded.

d) Costs for lnk.bio borne by Customer: As a rule, the Seller hands over a free lnk.bio account to the Customer; follow-up costs may arise for customer special requests. All license, hosting, or subscription costs for lnk.bio (free/paid plans) are borne by the Customer themselves. Bio link setup comprises only initial setup and configuration. Any ongoing fees or subscription costs for using lnk.bio are not included in the Seller’s price and are to be paid by the Customer directly to the third-party provider. The Customer is obliged to inform themselves in advance about the current pricing models of lnk.bio.

8. Right of Withdrawal (Consumers)

8.1 Consumers generally have a statutory right of withdrawal for distance contracts. The following provisions concern in particular our services in the areas of logo design, creation of infographics, creation of content according to briefing, as well as social media marketing and mediation services.

8.2 Early expiration for digital content: Insofar as the aforementioned services consist in the delivery of digital content not on a physical data carrier, for example a finished logo, an infographic, or a digital content piece created according to briefing, the right of withdrawal expires prematurely if the Seller has started execution of the contract after the Consumer has explicitly agreed that execution begins before expiration of the withdrawal period, and has confirmed their knowledge that they thereby lose their right of withdrawal with the start of execution (§ 356 para. 5 German Civil Code – BGB).

8.3 Early expiration for services: Insofar as the aforementioned services are rendered as a service, in particular in the case of social media marketing and mediation services as well as content creation services, the right of withdrawal expires upon full provision of the respective service, provided the Consumer has previously explicitly requested that the Seller begins performance before expiration of the withdrawal period, and confirmed that they lose their right of withdrawal upon complete contract fulfillment by the Seller (§ 356 para. 4 German Civil Code – BGB).

If the Consumer effectively revokes a contract for a service during its performance, the Seller may demand proportional compensation for the services provided up to the revocation, provided the Consumer has explicitly requested premature commencement of performance and statutory information obligations have been fulfilled (§ 357a para. 2 German Civil Code – BGB).

8.4 The complete cancellation policy including sample cancellation form is available at https://www.likesandmore.de/en/withdrawal-information/.

9. Dispute Resolution

KD Solutions OHG is neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Competent body: Universalschlichtungsstelle des Zentrums für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl, Germany (www.verbraucher-schlichter.de).

Contact: Telephone: +49 7851 / 795 79 40 | Fax: +49 7851 / 795 79 41 | | Seller contact:

10. Data Protection

The Seller collects, processes, and uses personal data of the Customer exclusively for order processing, invoicing, and internal analyses. For performance of services, order data (in particular public profile URLs, desired fan/interaction quantities) are passed on to third-party providers – partly in third countries – (Art. 6 para. 1 lit. b GDPR). Payment data goes to payment service providers. For the complete privacy policy, see https://www.likesandmore.de/en/privacy-policy/

11. Final Provisions

11.1 German law (favorability principle for consumers).

11.2 Ineffectiveness – Severability clause: Should individual provisions of these Terms and Conditions be or become ineffective or void, the validity of the remaining provisions shall remain unaffected. The parties undertake to replace the ineffective provision with an effective one that comes as close as possible to the original economic purpose. The same applies mutatis mutandis in case of a contractual gap.